Customer Service Representative Community, Social Services & Nonprofit - Oldsmar, FL at Geebo

Customer Service Representative

5.
0 Oldsmar, FL Oldsmar, FL Full-time Full-time $18 - $22 an hour $18 - $22 an hour 19 hours ago 19 hours ago 19 hours ago
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Answer customer inquiries and resolve issues in a timely and professional manner - Utilize phone etiquette skills to ensure positive customer interactions - Perform data entry tasks accurately and efficiently - Upsell products and services to customers when appropriate - Make outbound calls to follow up on customer inquiries or sales leads - Communicate effectively with customers to understand their needs and provide appropriate solutions - Analyze customer feedback and provide suggestions for improvement to management Skills:
- Strong customer service skills with the ability to handle difficult situations professionally - Excellent communication skills, both verbal and written - Proficient in data entry and computer skills - Ability to upsell products and services effectively - Multilingual abilities, particularly in Spanish, is a plus - Ability to analyze customer needs and provide appropriate solutions - Sales experience is a plus This is an exciting opportunity for a positive motivated individual who is passionate about providing excellent customer service.
We offer competitive compensation and benefits packages.
If you are a team player with strong communication skills and a desire to exceed customer expectations, we would love to hear from you.
Apply now! Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Referral program Vision insurance Experience level:
1 year 2 years Under 1 year Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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